Refund Policy
At Little Bambino, we want you to feel confident in every purchase. If something isn’t quite right, we’re here to help.
Returns
We accept returns within 14 days of delivery for eligible items.
To qualify for a return:
- Items must be unused and in original condition
- Products must be returned in original packaging
- Proof of purchase is required
For hygiene and safety reasons, certain baby products may not be eligible for return once opened or used.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with:
- Your order number
- Photos of the item and packaging
We’ll gladly work with you to resolve the issue as quickly as possible.
Refunds
Once your return is received and inspected, approved refunds will be processed back to your original payment method.
Please allow:
- 3–7 business days for processing
- Additional time depending on your bank or payment provider
Shipping costs are non-refundable unless the item arrived damaged or incorrect.
Exchanges
We currently do not offer direct exchanges. If you would like a different item, we recommend placing a new order after your return is approved.
Non-Returnable Items
The following items are not eligible for return:
- Used products
- Opened hygiene-related items
- Final sale or clearance items
- Gift cards
Cancellations
Orders may only be cancelled within 12 hours of purchase. Once an order has been processed or shipped, it can no longer be cancelled.
Contact Us
If you have any questions regarding your order or return, please contact us through our Contact page or by email.
Thank you for supporting Little Bambino — where small moments become big comfort